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Frequently Asked Questions

 

What forms of payment are accepted? 

Mastercard, VISA and Discover are available to donate to all nonprofits through the Community Foundation’s Give Big website.  

How do I receive my Endow Iowa tax credit?

The Community Foundation will mail Endow Iowa Applications to donors of eligible gifts.  The application will need to be mailed back to the Community Foundation for further processing.

How much of my donation is received by the fund?

The total gift amount less a low credit card transaction fee of 2.75% is applied to the selected fund. Please note that 100% of your gift is eligible to receive the charitable gift tax deduction to the fullest extent of the law.

What happens if I choose to make a donation anonymously?

If you choose to make a donation anonymously, your name will not be published on the cfgrb.givebig.org website. The nonprofit who receives the donation will still have access to your contact and donation information.

Will I receive a receipt?

Yes, a receipt will be automatically emailed to you immediately using the email address you provided when you submitted your transaction. If you do not receive a receipt then please contact CFGRB

What will appear on my credit card statement for the transaction?

The name of the nonprofit you have donated to will appear on your credit card statement.

What if my credit card declines?

Credit cards can be declined by your bank for many reasons. If your credit card is declined and you would like to know why, then contact the bank who issued your credit card for details.

I have chosen to make a recurring donation, how is this processed?

Your recurring gift will be processed at the time frame you have selected. Each time your donation is processed you will receive a receipt via email to let you know the transaction occurred.

Does anyone else have access to my information as a donor?

No. Your information goes only to the organization that you donate to.  No information can be shared or given unless done so by the organization.  More information can be found at:  http://clickandpledge.com/privacy/